Privacy Policy

Dhakaesate is responsible for the personal information you submit through this public agency website. Opygen provides the website and CRM technology and may process information on the agency's behalf.

• Information you actively provide, such as name, phone number, optional email address, property interest, inquiry message and viewing-request details.
• Account, subscription and billing information when you use the SaaS platform as a customer.
• Security and technical information needed to protect the service, such as request identifiers, device/browser information, IP address and operational logs.
• Consent records, including the policy version and time of your choice.
• Analytics or advertising identifiers only when the relevant optional consent is enabled.

• To answer inquiries, arrange viewings and provide requested real-estate or platform services.
• To operate accounts, subscriptions, security, fraud prevention and customer support.
• To keep auditable records of permissions, requests and important service activity.
• To send optional marketing only where you have chosen to receive it or another lawful basis applies.

Forms are designed to request only information needed for the stated purpose. Information is kept only for as long as reasonably necessary for the service, legal/accounting obligations, dispute handling and security, after which it should be deleted or anonymised under the applicable retention configuration.

Information may be handled by contracted infrastructure, storage, messaging, payment, security and support providers needed to deliver the service. Some providers may process data outside Bangladesh. Where cross-border processing occurs, the responsible business should use appropriate contractual, security and legal safeguards.

Strictly necessary technology can operate without optional consent. Meta measurement, non-essential analytics and supported third-party embeds are blocked by the website until the applicable optional preference is enabled. You can reopen Cookie Settings from the footer.

You may ask the responsible business to access, correct, delete or otherwise handle your personal data as applicable under law. You may also withdraw optional marketing or cookie preferences. Withdrawing a choice does not make earlier lawful processing invalid.

This service is not designed to intentionally collect children's data through ordinary property inquiry forms. Do not submit sensitive or unrelated personal information in free-text fields.

This policy is intended to support compliance with applicable Bangladesh privacy and consumer requirements, including the Personal Data Protection Act, 2026. Statutory rights and obligations that cannot lawfully be excluded continue to apply.